The latest from TechCrunch
- Google Sued Over Nexus One 3G Connectivity Problems, Misleading Claims
- Virgin America Rides Loopt Taco Truck Special To Fifth Largest Revenue Day Ever
| Google Sued Over Nexus One 3G Connectivity Problems, Misleading Claims | Top |
| On Tuesday, Google was slapped with a breach of contract class action lawsuit alleging that its Nexus One smartphone failed to maintain 3G connectivity and that the Mountain View company not only made misleading claims about the product’s capabilities but also failed to adequately support customers in search of answers. Plaintiff Nathan Nabors of Florida is seeking damages and class action interest on behalf of residents of his home state as well as California who have bought the Nexus One since its January debut . The only defendant named in the suit is Google – in other words, manufacturer HTC and exclusive 3G carrier T-Mobile USA are not included in the suit. The potential size of the classes is not specified in the complaint. The suit says Google basically failed to warn customers they would not receive faster 3G connectivity, even in areas where T-Mobile USA said such coverage was available. In addition, customer support from Google, to which T-Mobile referred customers with 3G connectivity issues, came up short . Among other customer service failures , Google denied the problems with the phone were its problem, even as the named plaintiff was missing calls, according to the suit. Breach of warranty claims aside, the suit also says Google violated the Communications Act by making false and misleading claims about the Nexus One. For your reference: Google killed the Nexus One on July 16 after shutting down its ballsy but ill-fated Web store, which enabled people to purchase the Android smartphone directly, bypassing the carrier. A Google spokesperson was not immediately available for comment on the class action. CrunchBase Information Nexus One Information provided by CrunchBase | |
| Virgin America Rides Loopt Taco Truck Special To Fifth Largest Revenue Day Ever | Top |
| Sometimes the titles just write themselves. On Tuesday Virgin America and Loopt partnered to offer people two-for-one tickets to Cancun or Los Cabos from California. All you had to do was check in on Loopt at SFO, LAX or one of a variety of taco trucks in San Francisco and Los Angeles in a four hour window. So how did it go? Loopt says 1,300 people checked in to a single taco truck in San Francisco, and 80% of those people have already bought tickets on Virgin America for flights. It was Virgin’s fifth highest revenue day ever, says Loopt (we’re confirming with Virgin). Added Loopt CEO Sam Altman by email: “You should also mention that we are on fire.” And indeed they are. Loopt has more than four million users , despite the fact that they are covered far less often than the smaller Foursquare. Loopt is quietly becoming a very large presence in the mobile, um, presence war. Also, Virgin America doesn’t suck . CrunchBase Information Loopt Information provided by CrunchBase | |
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