Friday, September 25, 2009

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AT&T Goes After Google Voice, Net Neutrality And Double Standards (Full Letter To FCC) Top
Well this is interesting. Fresh off a wave of good karma following the revelation that it was not behind blocking Google Voice on the iPhone, AT&T appears to be looking to draw the ire of consumers with regards to the service once again. The telco giant has sent a letter (attached below) to the FCC asking them to investigation Google Voice. Yes, you read that right. But this actually goes much deeper than that. Once again, this is about net neutrality. While AT&T may have not blocked Google Voice from being on the iPhone, it clearly does not like the service (no surprise there). “ The phone giant accused Google of violating federal rules designed to ensure phone companies connect all calls, as well as “net neutrality” principles, which are designed to ensure consumers can use any legal Internet services they want, ” The Wall Street Journal reports today. Yes, AT&T is calling out Google for violating net neutrality principles. Here’s where this gets pretty interesting. AT&T is really upset because they tried to do the same thing a couple years ago. Back in 2007, AT&T and the other telecos were trying to block access to some rural phone customers because the giants felt local carrier fees were too high. Google has acknowledged that it does block some access, but says that it’s to things like adult voice lines. That’s obviously a big difference, but AT&T is claiming that Google doing exactly what it was banned form doing by the FCC two years ago. From Reuters : AT&T cited media reports that Google Voice was blocking some calls to phone numbers in certain rural areas in order to cut down on expenses. Phone companies are banned from blocking calls. From AT&T’s letter: According to Google, non-discrimination ensures that a provider "cannot block fair access" to another provider.9  But that is exactly what Google is doing when it blocks calls that Google Voice customers make to telephone numbers associated with certain local exchange carriers. And so now we’re stuck with the rather humorous situation where AT&T is playing the net neutrality card. Of course, what’s hilarious here is that AT&T (and Verizon) just got done saying that net neutrality should not apply to wireless communications mere days ago. AT&T is trying to argue there’s a difference between regular Internet net neutrality and wireless net neutrality, but that’s garbage. More and more, the lines are blurring with the way people access the web. Sure, it used to the case that people used wireless lines only for phone calls and text messages, but the rapid rise of smartphones and other mobile devices that use things like AT&T’s 3G wireless cards have changed everything. Meanwhile Google, a huge proponent of net neutrality, also appears to be going against it in this case. What a mess. Both of these companies need to realize that you can’t be selectively for and against net neutrality. ATT Letter to FCC on Google Voice v7 clean – Crunch Network : CrunchBoard because it’s time for you to find a new Job2.0 TechCrunch50 Conference 2009 : September 14-15, 2009, San Francisco
 
TransFS Launches Comparison Shopping Site For Credit Card Processing Fees Top
Accepting credit cards is crucial for any merchant but the obvious downside of this are the associated credit card processing fees which can amount to significant chunks of change. Usually fees range anywhere between 2 percent and 4 percent. Startup TransFS is hoping to help businesses sort through this issue by offering a comparison shopping website for credit card processing fees. On TransFS, businesses submit information about their transactions including the percentage of online, in-store, mail-order and phone transactions; the merchant’s current credit-card processing fees; and monthly volume of sales and average transaction size. This is all variable information used by processing firms when determining fees for a particular merchant. Once a merchant submit the form, their “auction” will begin. They will be presented with a series of competing bids from credit card processing companies and can review each proposal and select the bid that saves the most money. Bids are presented side by side to help users compare offers more easily and TransFS will also show businesses how much they will save vs. the fees associated with their existing credit card processing service. It’s a fairly simple and transparent process. TransFS says that from the data collected from beta testers, their comparison engine can save businesses and average of 40 percent from their credit card processing. Another comforting feature is that TransFS vets all bidders in the site to make sure the the companies can put the money where their mouth is, so to speak. The engine is completely free to the business or merchant and generates a small revenue from the processors if, and only if, a business chooses a new processor. And TransFS won’t pass on any merchant contact info to the bidders on the site until the business chooses a winning bidder (at which point the site only passes the info on to the winning bidder), assures TransFS’s co-founder and COO Eric Olsen. Olsen says that TransFS will eventually extend its comparison shopping engine functionality to help companies compare employee health insurance fees, payroll processing, and property insurance. TransFS faces competition from lead-gen sites like BuyerZone. Crunch Network : CrunchGear drool over the sexiest new gadgets and hardware. TechCrunch50 Conference 2009 : September 14-15, 2009, San Francisco
 
Spotted: Ultimate Apple Fanboy Visits The Mothership Top
People always send in tips about Steve Jobs ‘ Mercedes being spotted (usually parked at some weird angle or in the handicap spot) at Apple HQ in Cupertino, CA. But today we have an even better Apple parking lot tip. Just look at the license plate of the car that was parked at Apple HQ this morning. For those non-religious readers, or those less versed in comedy, I’ll go ahead and spell it out for you. WWSJD stands for What Would Steve Jobs Do? — a take on the popular religious meme WWJD ? which stands for What Would Jesus Do? Yes, this person is directly relating Steve Jobs to Jesus. And yes, they’re at Apple HQ today. Steve Jobs, if you are reading this, you may want to hide in your office. Stalker alert! Or what if this person actually works at Apple? Awkward. Crunch Network : MobileCrunch Mobile Gadgets and Applications, Delivered Daily. TechCrunch50 Conference 2009 : September 14-15, 2009, San Francisco
 
Anchors Away! Google Now Has Search Results Within Search Results Top
It’s mildly annoying when I’m searching for something specific and Google returns results that are led by a huge overview page like the ones found on Wikipedia. I usually just use the Cached option to locate the information that I’m looking for, since that highlights the keywords in the resulting page. But now Google has a better option. A new feature in Google Search results lets you jump right to a specific area on a page. For example, if you’re looking for “ good cholesterol level ,” Google’s first result is a page entitled “What Your Cholesterol Levels Mean.” The good cholesterol level is a part of that, but further down the page. But now in Google’s results, you will find a “Jump to Your HDL (good) cholesterol level” directly underneath the main result. Clicking on it will take you right to that section on the page. This idea of being able to jump to specific sections of a page is hardly a new one. Anchor tags have been around forever in HTML to allow you to do this. But previously, Google didn’t pick up on them. Now it apparently is. It’s a small, but nice feature and it will be interesting to see if this leads to a anchor tag resurgence. And yes, I know the song is “ Anchors Aweigh .” [photo: flickr/ southern comfort ] Crunch Network : CrunchGear drool over the sexiest new gadgets and hardware. TechCrunch50 Conference 2009 : September 14-15, 2009, San Francisco
 
It Took A Year, But Fitness Gadget Fitbit Will Finally Launch Top
Fitness gadget Fitbit was a hit at last year’s TechCrunch50, where it created a ton of buzz and was a runner-up for the top prize. Of course, we all know that it takes hardware companies longer to launch than software startups and since last September, Fitbit has been working tirelessly to refine the product, establish distributions channels and tweak its online platform. Now we won’t have to wait any longer, since Fitbit will officially open up to the public on Tuesday. The site you see currently is the beta version and will feature a redesign as well on Tuesday. So what does Fitbit do? The sleek little device clips onto your clothing and tracks your movement, sleep and calorie burn throughout the day and night. Fitbit, which costs $99, uses the information it gathers about your movement to help you determine how much exercise you've been getting and how many calories you've burnt. It can also tell you how many steps you have taken and how well you've slept, all based on its internal motion detector. By clicking a little button on the device, you’ll see a small blue LED screen that will alternate between the steps you’ve taken, the calories you’ve burned, your distance, and gives you a gauge of how high your activity level is. This is shown via a small flower that will grow as you exercise more (though I’m told that you will be able to switch your icon). Here’s the really innovative part—the device is wireless so all data gets automatically synchronized to your computer and then the web through a wireless base station, so you don't even have to plug it in. If you are within 10 feet of the device (it plugs into your computer via a USB cord), the station will sync with your device. In order for the wireless functionality to work you need to install a syncing software that runs on both Macs and PCs. Once synced, you can view your health dashboard online. The dashboard is fairly simple and organized. You input your age, height, weight, and gender and are given basic info of how many steps you’ve made in a day and a breakdown of how active you are within the day, showing the highs and lows of your activity. The site will even break down particular activities and measure the intensity of workout. In terms of caloric burn and intake, Fitbit will calculate how many calories you burn in a given day, and if you log in your nutritional info, will also compare that to how much your intake was, making it ideal for anyone who wants to lose weight. And Fitbit has made it easy to input any type of food by already integrating the nutritional value of most types of food, cuisine and even restaurant chain foods, which cuts out a large amount of work for you. One of the features that I find particularly compelling is the ability to monitor your sleep pattern. If you wear the device while sleeping, it will give you a snapshot of your “sleep health.” As you fall in and out of sleep, the Fitbit tracks the movements that your body makes and can tell you how long it took you to fall asleep, how many times you woke up throughout the night and the actual time you were asleep vs the time you were in bed. You will be able to see all of this detailed information on your dashboard. And to make sure that the device is comfortable for people to wear during the night, you can slide Fitbit onto a wristband that is provided. Fitbit’s co-founder and CEO, James Park, told me that when it comes to running and walking, Fitbit is 99 percent accurate in its reporting of steps and 90 percent accurate for caloric burn. But Fitbit isn’t as accurate for other types of activities, like weight-lifting and biking. To mitigate this problem, the online dashboard lets you input exercise types and times manually and Fitbit will calculate how many calories you burned based on health information it has collected. On Tuesday, the site will be open to the public and all of those individuals who pre-ordered the device over the past year will finally receive their Fitbit. While the site will be the only place you can order the Fitbit, Park says that in Q4 you’ll be able to buy the Fitbit online and in retail stores but declined to name which stores he’s partnered with. Fitbit raised a cool $2 million last October and Park says they are looking to raise more to up manufacturing and distribution channels. Fitbit will also become more social, letting users form groups where they can compare their fitness goals and activities. The site will also take a page out of Mint.com’s book by letting you compare your activity and fitness with other anonymous people who have similar weight, height, and gender. While using the personalized dashboard is free, Fitbit will soon be rolling out premium paid features such as customized fitness coaching and guidance. So what’s the competition? There are similar products on the market that offer the same functionality as Fitbit, such as the Philips Activity Monitor or the BodyBugg or Nike/iPod gear (which doesn’t measure sleep patterns). But the beauty of fitbit is in it’s pricing and in its sleek structure. It fits in any pocket and is so small and unobtrusive that it could be hooked into a bra. Both the Philips and BodyBugg products are bulky, making it difficult to wear 24-hours per day. The advantage of the BodyBugg is that it measures calories burn by heat, which is a more efficient and accurate way of measuring calorie burn. Fitbit counts calories via motion, but that’s also why it’s easy to wear. I wasn’t at TechCrunch50 last year but after seeing a demo, I’m already excited about this product after being frustrated with the limitations of pedometers that I’ve used. The ability to wirelessly connect to the online dashboard takes a lot of the work out of actually making sense of the data. And being able to understand your optimal balance of diet, workouts and sleep is valuable. It seems that Fitbit was worth the wait. Crunch Network : CrunchBoard because it’s time for you to find a new Job2.0 TechCrunch50 Conference 2009 : September 14-15, 2009, San Francisco
 

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